When you decide to save a place or service to your 11870.com page there are two possibilities: one is that it’s already been saved and we have the data for it, so all you’ll have to do is add it to your page. If, however, you’re the first to save it (you’ve “discovered” it) then there’ll be a couple of intermediate steps before the place is finally added to your page.

How to add a place that isn’t on 11870.com yet: click on “add service“, on the upper right-hand corner of the page.

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When you save or edit a place to your 11870.com page, you’ll be directed to a form page. This is where you add information about the place. You can always come back to this page later and edit, add or remove information.

At the top of the page there’s an option to “just save”.

But there’s a lot more you can do than just save… provide information you know about the place or classify it to keep your page organized, for example.

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When you save a place or service to your page you can choose whether to write a review or not, it’s your call. But remember, your two cents might be worth a lot more to someone else. :) What you say will probably help others make better choices and discover new things. And it’s not just good karma… it’s fun too!

What type of “places” and “services” can be added to 11870.com? Basically any enterprise offering products or services to people, whether it’s through a website or through a particular venue. We don’t consider blogs, directories, flea-markets, fairs, festivals, congresses, events… to fall into this category, but we think the companies that organize them do.

What to do if you see offensive content: pictures, videos, text reviews or even a service itself that might violate the terms of use can be reported through the site. Let us know and if this content is offending, we will remove it when necessary.

What to do if you see incorrect information: you can change the objective data for a place or service (name, address, location, phone number, website…), but we can do it for you. When you see something wrong, or if you make a mistake when adding a place yourself, let us know. We’ll appreciate it!

Businesses commenting their own service: if someone wants to promote a service on 11870.com the legitimate way to do it is by creating a business profile… it’s free! We don’t like it when a business promotes itself in sneaky ways… a suspiciously glowing review from a user that hasn’t saved or commented on anything else might even generate distrust for your trust. Honesty is the best policy. As a business owner you should know that creating a profile for your business will make you just as visible and allow you to comment openly about its many good qualities. :-)

Other things to consider when reviewing…

• It’s senseless to write about other, unrelated, things when reviewing a service.
• You may write about pros and cons, likes and dislikes, but remember to be responsible, coherent and respectful in your writing. A bad review can be very negative for a business or mislead potential customers. Also consider if you really want to keep track of the places you don’t like.
• Try not to be offensive or disruptive in your review: when your resort to insult you lose credibility and decrease the value of your opinion in the eyes of other readers. We don’t permit anything that will infringe on a person’s right of privacy or that may constitute an insult to their dignity.
• Avoid addressing your review to a particular user: 11870.com is to share your opinion about places and services, not people. Whether you want to agree or disagree, think of your review as a means of expressing your opinion about a service instead of a part of a discussion about it.
• Keep in mind that commentary that is illegal, abusive, obscene, pornographic, defamatory, racist or deceitful, is against the principles of 11870.com and we’ll try to avoid them at any cost.

If you added something that wasn’t on 11870.com and the map isn’t showing up yet, don’t worry: the system usually places your service on the map with the address you give on the form. Sometimes, the system can’t read the address correctly (not the expected format, data it can’t identify) and it can’t pull up a map right away.

But no worries, there’s a team of people at 11870.com fact-checking and verifying the information for every new service added. If the map doesn’t come up, they assign the necessary coordinates for the place to appear on a map. So it’s just a matter of time for the service you added to appear with a complete profile. Nevertheless, if you want to tell us the map’s not there or there’s some sort of mistake with the location, please do.

All pages for places and services on 11870.com are checked by a team of people in charge of verifying information on 11870.com. We don’t allow places and services that don’t actually exist, and if a business closes down we notify users that have it saved to their profile before removing it from our database.

Under the tab for “services” and then “your services” you’ll find a list of everything you’ve saved on 11870.com. You can go page by page, following the numbers at the bottom, but we recommend using tags, categories or the overview section to find your services easily.

At this point you can choose to sort your results in several ways:

• By date: shows the most recently modified at the top of the page.
• Private: shows the places you’ve saved in private.
• Only for contacts: those you and your contacts can see.
• Without review: places and services you’ve just saved, without commenting.
• Content: places and services you’ve reviewed.

For each place on this list you’ll see different information, depending on what you’ve added when saving it to your page:

• Objective data for the place and a run-through of it’s 11870.com presence.
• The option to edit or remove it from your page.
• The title and review you might have written.
• Tags and categories you’ve used to list and describe the service or place.
• Other information, like the privacy level (who can see your entry), how long ago since you saved or edited it, a permanent link to your review and the option to e-mail your entry to a friend.

Keeping all your places and services organized on 11870.com is easy. There’s one tool that’s especially useful, you’ll find it on your 11870.com page by clicking on “services” and then on “overview”. Here’s a few actions you can take here.

Viewing: filter and sort places and services

• View services filtered in different ways: those only visible for contacts, saved privately, without a category assigned or services you’ve saved but haven’t reviewed yet. You can also sort them by name or date.
• The menu to the left allows you to filter by cities, categories and tags.
• At the foot of the list of services, you can choose how many to see at a time (10, 25, 50).

Editing and removing places and services

• Clicking on the name will bring up all the information you’ve provided on the service in question: your review, the title, categories, tags, media… and will give you an option to erase or edit the entry.
• To the right of each saved place you’ll see the option to “edit”, clicking on it will take you to the form page where you can add or remove anything you like or change the privacy level.

Bulk actions

From this area of the page you’ll also be able to perform a series of bulk actions (applying changes to several services at once). This you can do by checking the boxes next to the services you want to select. The action you can choose from the right hand pull-down menu, where it says “pick one”.

• Send by e-mail: you an send places and service to anyone you like, provided you know their e-mail address.
• Add tags.
• Add to a category: you can classify the services under an existing category or create a new one for them.
• Edit privacy: changes the privacy settings for the selected services.
• Remove

If you click on “services” and then on “see what others are saying”, you’ll find out what other 11870.com users have to say about places and services you’ve saved or even discovered.

Apart from seeing who’s saved what, reading their reviews, etc, you’ll be able to edit or remove these services easily. There’s also a link to keep track of the information on this page using your feed reader.

Once you’ve saved places and services to your 11870.com page, you can always edit them at a later time. The only thing you can’t edit from your page is the objective data (phone number, address, etc.). You will be able to change the review, the review’s title, the categories and tags or the pictures and the videos you’ve uploaded. You can modify, delete or add information at any time.

One way to edit places and services is from your home page: clicking on “services” will take you to a detailed list, but clicking on “overview” will take you to an abbreviated one where it’s possible to edit several places at a time. Generally, whenever you’re looking at a place or service you’ve saved to your profile, you’ll be able to edit it.

Whenever you want to remove a place or a service from you 11870.com page, because you don’t like it or use it anymore, or for whatever reason… here’s what you need to do:

One way of doing it is by clicking on the yellow star next to the service. Once the star is gray, the service isn’t on your page anymore.

There are other ways of removing a service. The option is generally available whenever you’re looking at a service you’ve saved to your profile, and also an an action when you’re in the “overview” section of the “services” tab. The option to “remove” a place or service from your page is generally available whenever you’re logged in and looking at whatever you’ve saved.

Whenever you choose to remove a place or service from your page, you’ll be prompted to confirm this action, just in case ;-)